All items, with the exception of custom and personalized items, are in stock and ready to ship. All DOMESTIC orders shipping to the USA will ship within 3 business days and include delivery confirmation. Custom and personalized items are made-to-order and will ship within 2 weeks of the order being placed. Rush orders are available for custom and personalized items with an additional fee. Rush orders will ship within 3 business days.
All INTERNATIONAL orders will ship within 3 business days via First Class International mail. These packages may take 2-3 weeks to arrive, depending on which country they are shipping to.
All products ship USPS First Class, USPS Priority or USPS International Airmail. If you are an international customer, please be aware of the possibility of customs fees before placing your order.
In-stock items can be returned within 30 days from the date of purchase if in unwashed and unused condition. You will be issued a full refund of the purchase price minus shipping charges. If the item is found to be defective, you will receive a shipping refund as well. All refunds will be issued after the items are received by Our Little Messes, LLC. All sales are final on custom items, monogrammed items, or items personalized with a name or nickname.
If you need to return an item, simply login to your account, view the order using the "Completed Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We cannot issue refunds for items lost in the mail due to an incorrect shipping address being given on the order by the customer.